Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Tier 1 Support Analyst (Desktop/Online)

RM 3,000 - RM 5,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Deliverable(s):

  • Provide high-quality technical support and customer service to Esri end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
  • Resolve technical issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, and enterprise geodatabases using Esri tools and other related technologies
  • Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
  • Maintain comprehensive case documentation in customer relationship management (CRM) system
  • As a subject matter expert, author and tech edit knowledge articles available to internal and external users
  • Identify issues and log defects for software improvements
  • Work in other technical areas of software support as customer and business needs require

Requirements:

· Ability to provide excellent customer service including strong troubleshooting, analytical, and problem-solving skills

· Excellent communication skill

· Solid understanding of GIS theory and applications

· Willingness to understand a broad range of software and how this software works together to form the Esri ArcGIS platform

· Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including installation, configuration, and performance of ArcGIS Enterprise and related ArcGIS Enterprise technologies

· Aptitude to gain understanding of systems administration and troubleshooting of multiple operating systems

· Ability to patiently communicate technical information clearly and concisely

· Ability to learn new concepts quickly, retain large amounts of information, and adapt to a changing work environment

· Proficient written and verbal communication abilities with a strong grasp of the English language including grammar, punctuation, and consistency

· Strong prioritization skills including managing time and work load efficiently

Recommended Qualifications:

· Bachelor’s in GIS, Geography, Environmental Science, Geoscience, Geoinformatics, Geomatics Science, Science Remote Sensing Geography, Computer Science, Management Information Systems, Information Technology or other relevant field, depending on position level (Master’s preferred)

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you willing to work night shift? (RM500.00 Allowance is provided)

Education:

  • Bachelor's (Required)

Experience:

  • GIS: 1 year (Preferred)
Similar Jobs