Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Desktop Support Engineer L1

Salary undisclosed

Apply on

Linkedn
Original
Simplified
We are looking for a talented Level 1 Desktop Support Engineer in Malaysia

This position is a year contract position with a possibility to renew.

We do not sponsor any visa or work permit. Therefore, candidates must have legal working permits themselves.

Responsbilities But Not Limited To
  • Acts as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals.
  • Troubleshooting Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS
  • Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals.
  • Guide users with step-by-step instructions on installing applications.
  • Document and record incidents, service requests and their resolutions in the internal ticketing system.
  • Direct unresolved issues to the next level of support personnel
  • Help create technical documentation and manuals (KA) for known issues.
  • Image and deploy Laptops/ Desktops/Tablets to end users.
  • Asset Management (stock level check, tracking, receiving, preparing and shipment of assets)
  • Coordinating office moves
  • Engineer will collect inventory (Serial Numbers / Asset Tag / Service Tag of all devices he is able to collect it from
  • Engineer will collect rack elevations if any. Note anything that is in operations from floor
  • Engineer will collect photos of the rooms, racks (Front and Back).
  • Technicians to provide White Glove support to identified onsite VIPs. White Glove support will also include expediated end user device troubleshooting, proactive support, proactive monitoring and health checks, targeted training on new tools for executive, custom onboarding process for executive etc.
  • Engineer should be skilled full to identity network devices and take instructions for smart hands and eyes for IMAC devices.

Requirements

What we're looking for:
  • Technical expertise: A bachelor's degree in Computer Science or a related field and relevant certifications (e.g., CompTIA A+, MCP).
  • Hands-on experience: At least 18 months of experience in IT support.
  • Problem-solving prowess: A knack for identifying and resolving technical challenges.
  • Strong communication: Excellent interpersonal and customer service skills.
  • Adaptability: The ability to thrive in a fast-paced and ever-changing environment.
  • Availability: Willingness to work off-hours and weekends when necessary.
  • Language : Business level in English and Native in local language
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