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Circle Life (Singaporean Market)- Customer Service Executive (Mandarin Speaker)

RM 3,750 - RM 3,750 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Responsible for providing customer service support for brand's customer and to manage escalation as below KPI's:
  • - Customer service 70% online chat
  • - 15% email
  • - 10% social media
  • - 5% voice (inbound/outbound)
  • Managing and monitoring social media platforms
  • Replying email within TAT timeline
  • Handling day to day escalation from customers

Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: Up to RM3,750.00 per month

Schedule:

  • Rotational shift