Circle Life (Singaporean Market)- Customer Service Executive (Mandarin Speaker)
RM 3,750 - RM 3,750 / month
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- Responsible for providing customer service support for brand's customer and to manage escalation as below KPI's:
- - Customer service 70% online chat
- - 15% email
- - 10% social media
- - 5% voice (inbound/outbound)
- Managing and monitoring social media platforms
- Replying email within TAT timeline
- Handling day to day escalation from customers
Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay: Up to RM3,750.00 per month
Schedule:
- Rotational shift
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