Payment Operations Coordinator

Junior Operations Coordinator

Key Responsibilities:

• Audit and manage performance programs, ensuring high standards are consistently met.
• Assist and respond to departmental inquiries related to daily operations including fund management, payment processing, claim requests, platform management, money systems, affiliate management, and resolving credit card issues.
• Support superiors with ad-hoc tasks as required.

Requirements:

Must haves:

• Minimum SPM qualification.
• Proficiency in English, Mandarin, and Malay (spoken and written).
• At least 1 year of experience in payroll, fraud & risk analyst, customer service, administrative roles, or finance/payment operations.
• Strong attention to detail with the ability to identify and report irregularities.
• Positive attitude with a mild-mannered approach, ensuring accuracy and systematic task completion.
• Sensitivity to system changes and administrative tasks.
• Basic computer skills, including Microsoft Office and Google Suite
• Availability to work on weekends or public holidays as needed, with replacement leave options.

Nice to have:

• Experience in finance or payment-related roles.
• Familiarity with compliance and audit processes.