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Tech Support Specialist

Salary undisclosed

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Job Responsibility

Key Responsibility

• Risk Management: Assist in identifying, assessing, and mitigating financial risks.

• Policy and Control: Contribute to the development and maintenance of treasury policies, procedures, work instructions, and internal controls.

• Business Partnership: Act as a liaison between the treasury team and business units, supporting business decisions.

• Collaboration: Work with various teams to streamline treasury operations, support corporate financing activities, and enhance short-term investment strategies.

• Ad-Hoc Tasks: Perform ad-hoc tasks as required

Team Responsibility

• Foreign Exchange Operations: Execute foreign exchange transactions for remittance and airtime, negotiating favorable rates and ensuring efficient currency conversions.

• FX Risk Management: Collaborate with the Treasury team to identify and manage foreign exchange risks, providing valuable insights to support strategic decision-making regarding currency exposures.

• Supplier Wallet Management: Oversee supplier wallet operations, analyzing usage and profitability for optimization. Collaborate with vendors and internal teams on supplier wallet-related projects and initiatives.

• Banking Relationship Management: Foster effective banking relationships related to FX transactions and collaborate with banks to ensure the smooth execution of FX-related projects and initiatives.

• Interdepartmental Collaboration: Work closely with other teams within the Treasury Department and cross-functional departments to achieve shared objectives. Foster a culture of teamwork and continuous improvement within the FX Management Team.

Job Requirements

• Minimum Degree holder

• 3â4 years of experience in the fintech or payment industry is preferred.

• Knowledge of cross-border remittance aggregators is a plus.

• Proficient in Microsoft Office (Excel, Word, PowerPoint).

• Strong email writing and stakeholder management skills.

• Excellent communication and interpersonal abilities.

• Detail-oriented, with strong problem-solving skills.

• Self-motivated and able to work independently.

• Positive attitude, responsible, and works well under pressure.

• Fluent in English (written and spoken).

• A team player who can also work independently.

Job Benefits

• Annual leave and sick leave

• EPF/SOCSO

• Medical & Insurance Coverage

• Training Provided