HOUSEKEEPING SUPERVISOR

RM 2,300 - RM 2,500 / month

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To assist the Housekeeping Manager in the smooth and efficient running of the Housekeeping Department, ensuring that all the policies and procedures are strictly adhered to.
Providing support, input and solution on all housekeeping matters.
Implement and execute housekeeping’s programs and projects in line with the company’s group’s objectives.
To ensure that the Department’s Operation Budget is strictly adhered to and that all costs are strictly controlled.
Constantly strive to upgrade cleanliness in the guest rooms and public areas and exceed customer satisfaction and experience in the hotel.
To assist the Housekeeping Manager on manpower planning for the department.
Observe and feedback on laundry operation, uniform room and contract services issues.
Ensure the smooth running of the department on a day–to–day basis. Scheduling shifts and allocating work.
Inspect guest rooms, corridors and public area. Complete inspection reports. Ensure high standards in cleanliness and service is achieved and maintained.
Ensure that guest arrivals and late departures are properly coordinated with Front Office for rooms to be released on time.
Pre-booked arrival rooms must be checked and measures must be taken to contact Front Office if the room is not fit to be occupied.