E-commerce Customer Service Admin
RM 2,000 - RM 3,000 / month
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Job Benefits
- Work closely with Director
- Handle important project & tasks
- Sales Commission
- Staff Price & Discounts
- Extra Allowance
- Career Growth
- Increment, Bonus & Promotion
Job Description
- Managing live chats & daily operation of company's e-commerce platforms.
- Attend closely to customer inquiries via live chat (priority) & emails.
- Maintaining store's ratings & chat response rate at all times.
- Creating shipments for warehouse team to proceed with daily operations.
- Coordinate with other departments to ensure no late or shipment issues.
- Result Oriented - able to ensure task completion even during off day, from home.
- Understanding our products, creating and improving SKU.
- Understanding campaign requirements and joining campaigns.
Job Requirement
- Candidate must possess at least SPM / STPM / Diploma / Degree in Customer Service, Business Administration, Management, E-Commerce or equivalent.
- Two (2) years of work experience in the related field is required for this position.
- Added advantage if you have experience in managing e-commerce platforms (Lazada / Shopee / TikTok) or websites.
- Added advantage if you have knowledge on graphic designing, content creator and/or hosting/involved in live show (Facebook Live / Shopee Live etc)
- Required language: English & Bahasa. 中文 as added advantage.
- Comfortable working with computers and e-commerce systems.
- Candidate must possess a strong can-do attitude with an ability to solve problems in a creative manner.
- Applicants must be willing to work in Bukit Kemuning (Seksyen 34)
You will be perfect if you are the type to :-
- Able to multi-task
- Observant & alert with no silly mistakes
- Eager to learn & improve
- Flexible & Self-disciplined
- Self-motivated & Self-initiative
- Result oriented & Committed
- Never settle, always looking to improvise and increase efficiency
Entrepreneurs Opportunity
Have a chance to joint-venture or partner up with the company to set up a new business, branch, store or industry. We are always looking to improve and grow, SO CAN YOU! Lets work together hand-in-hand!
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Night shift
- Weekend jobs
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
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