Customer Service Admin Executive
Salary undisclosed
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Our story started in 1961 with a mission to bring prosperity and convenience to people living in a small town called Sekinchan.
Our founder, Mr Cheng King Fa started this business with humble beginnings. From a small electrical appliances repairing shop, Mr Cheng, together with his pioneering team built Kee Hin Industries. Through many hard earned experiences as well as an outcome of intertwining events, they paved the way to create Khind Holdings Berhad, a multinational electrical and electronic appliances company distributing to over 58 countries today.
The Role
Service, Admin Executive is a key role responsible for providing essential administrative and operational support to ensure the smooth functioning of the organization. This position involves a combination of administrative tasks, people management, customer service, and coordination with various departments.
Our founder, Mr Cheng King Fa started this business with humble beginnings. From a small electrical appliances repairing shop, Mr Cheng, together with his pioneering team built Kee Hin Industries. Through many hard earned experiences as well as an outcome of intertwining events, they paved the way to create Khind Holdings Berhad, a multinational electrical and electronic appliances company distributing to over 58 countries today.
The Role
Service, Admin Executive is a key role responsible for providing essential administrative and operational support to ensure the smooth functioning of the organization. This position involves a combination of administrative tasks, people management, customer service, and coordination with various departments.
- Assisting to manage daily service operation tasks; service jobs assignment
- Process and maintain daily work orders / jobs assignment with accurate service records
- Handle internal and external customers’ or service team members’ feedback and inquiries
- Familiarity with service management and people management and office productivity tools
- Resolve in timely manner without supervision.
- Attention to details and strong organizational skills
- Managing the Shah Alam Office service teams
- Possess Diploma or Degree in business management or equivalent with at least 2 years of working experiences in Service Admin role.
- Able to handle complex people management.
- Proficient in Microsoft Office.
- Able to lead team or handling service teams.
- Problem-solving skills and ability to work well in a team.
- Possess good communication and customer service skills, self-motivated, independent and results-driven.
- A role that offers a breadth of learning opportunities
- Flexible working options
- Great work culture
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