Customer Service Executive || Airline project
RM 2,000 - RM 2,300 / month
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JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-45 years old.
JOB DESCRIPTION:
- Attend and resolve customer/client questions or complaints via phone call, email or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess strong understanding of the company's products.
- Keep records of customer interactions.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Damansara: Reliably commute or planning to relocate before starting work (Required)
Education:
- STM/STPM (Required)
Language:
- English (Required)
Expected Start Date: 10/24/2024
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