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Chat Support - Mandarin Speaker (Social Media)

RM 4,500 - RM 5,000 / Per Mon

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Simplified

Company Overview:

We represent a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Job Responsibilities :

  • Handle customer enquiries and requests and respond to them according to need and situation.
  • Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.
  • Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
  • Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.

Job Requirements:

  • Diploma / Degree Holders.
  • Fluent in Simplified Mandarin (with good english) - read, write.
  • Willingness to work flexible, rotational shifts, including weekends.
  • To work on site (KL-Sentral)

Additional Benefits:

  • Permanent full time role.
  • EPF & Socso coverage.
  • Performance Incentives.
  • Shift allowances

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM5,000.00 per month

Schedule:

  • Rotational shift

Education:

  • STM/STPM (Preferred)

Expected Start Date: 11/04/2024