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Chat Support - Mandarin Speaker (Social Media)
RM 4,500 - RM 5,000 / Per Mon
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Original
Simplified
Company Overview:
We represent a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Responsibilities :
- Handle customer enquiries and requests and respond to them according to need and situation.
- Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.
- Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
- Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.
Job Requirements:
- Diploma / Degree Holders.
- Fluent in Simplified Mandarin (with good english) - read, write.
- Willingness to work flexible, rotational shifts, including weekends.
- To work on site (KL-Sentral)
Additional Benefits:
- Permanent full time role.
- EPF & Socso coverage.
- Performance Incentives.
- Shift allowances
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM5,000.00 per month
Schedule:
- Rotational shift
Education:
- STM/STPM (Preferred)
Expected Start Date: 11/04/2024
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