Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

CUSTOMER SERVICE REPRESENTATIVE - ASTRO

RM 2,000 - RM 2,800 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

POSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to assist customers with their inquiries.

DUTIES AND RESPONSIBILITIES:

- Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance

- Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products & packages

- Spin-gating attempt for customers who request to downgrade their packs Achieve productivity standards and goals while maintaining the highest level of customer service

- Undertake any other duties as and when assigned by the Management You will be accountable for meeting individual (KPIs) and team goals

REQUIREMENTS:

- SPM/Diploma/Degree

- Experience in customer service roles is desirable.

- Past working experience in contact/call center is encouraged to apply

- Good command of spoken and written English and Bahasa Malaysia

- Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical, and goal-focused

- Customer service skills – Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills

- Stress tolerance and ability to work under pressure

- Able to work on public holidays, and weekends (ROTATIONAL SHIFT BASIS; 9AM - 6PM/ 10AM - 7PM)

- Able to start immediately

Job Type: Full-time

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Expected Start Date: 10/15/2024

Similar Jobs