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Company Description
Senang is an insurance platform based in Kuala Lumpur, Malaysia, with a focus on providing a seamless and integrated experience for users. The platform aims to simplify the process of buying insurance and claiming, making it hassle-free for business owners and indiviuals
Role Description
This is a contract hybrid role for a Customer Service Representative at Senang. The role involves providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service abilities
- Experience in enhancing Customer Experience
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve efficiently
- Knowledge of insurance industry practices is a plus
- Fluency in multiple languages is advantageous
- Previous experience in a similar role is preferred
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