Learning & Development Executive (Trainer) KLIA

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com.

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown).
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi).
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party).
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega).

About the Role

• Involve and lead in the development of various learning programmes and initiatives, in partnership with Group Talent Development team.
• Act as the accountable owner for specific projects and programs that inform and strengthen the employee skill level across geographies, business units and functions.
• Partner with key stakeholders such as store leaders and category merchants to ensure learning and development events are kept up to date and relevant, supporting store and merchandising strategy.
• Responsible for creating innovate, immersive and inspirational learning material, including but not limited to; leadership development, category and brand knowledge, customer experience standards, training material design and LMS content.
• On-The-Job Training Coordination: Arrange On-The-Job training schedules for retail stores with trainers according to the agreed schedule and manage any necessary rescheduling.
• Document Management: Send and collect important documents related to employee development initiatives, ensuring all necessary paperwork is completed and filed appropriately.
• Data Management: Perform minor data entry and analysis tasks to support the Learning and Development team.

Key Responsibilities Area:

Employee Experience Programme Design & Communication:

• ·Assist in the development of various learning programmes and initiatives, in partnership with the Senior Manager, Group Talent Development and AVP, Group Talent Development.
• Act as the accountable owner for specific projects and programmes that inform and strengthen the employee skill level across geographies, business units and functions.
• Partner with key stakeholders such as store leaders and category merchants to ensure learning and development events are kept up to date and relevant, supporting store and merchandising strategy.

Communications:

• Support in communicating various Talent Development initiatives and programmes to the Valiram organisation and wider external community
• Support the communication of educational programmes, policies, and practices.
• Attendance Tracking: Monitor and record employee attendance for all training sessions.
• Training Invitations: Send out invitations and reminders to employees for upcoming training sessions, ensuring all participants are informed.
• Logistics Coordination: Communicate and coordinate logistical arrangements, including training materials, venues, and other necessary resources.
• Survey Compilation: Gather and compile attendance data and post-training survey responses to assess the effectiveness of the training programs.
• Schedule Management: Assist in arranging and updating training schedules, ensuring smooth and timely execution of all sessions.

Partnership with Business Clients and Internal Customers:

• Establish strong partnership with business clients/internal customers to continuously remain aligned with current business issues and opportunities, as related to learning and development.
• Actively assist in the communication, alignment and implementation of learning and development related initiatives across the enterprise, in support of Valiram business goals and strategic objectives.
• As a key member of Valiram Learning & Development professionals, facilitate the understanding and delivery of global programs and strategies to the relevant regional & brand teams as well as facilitate the communication of organizational needs to the Global Talent Development team.

Position Specification:

Education

Minimum a Degree graduate or professional certificate in relevant field.

Professional Experience

Minimum 2 year of related experience in retail operations, human resources, learning and Development, trainings or similar setting.

Personal Attributes

• Knowledge and experience in multi-cultural environments.
• Strong passion for people development and human interaction learning initiatives.
• Strong Employee Relation acumen with experience in employee engagement communications.
• Exceptional writing, verbal, and interpersonal skills, with the ability to translate broad concepts into understandable messages
• Passionate and curious about human behavior and culture.
• Strong verbal and written English (essential), Bahasa (essential) and Thai (preferred)
• Proficient in MS Microsoft; PowerPoint, Word, Excel
• Proficient in Adobe Illustrator, Canva and Photoshop
• Independent and reliable teammate to nurture positive culture within the team

Languages

Fluent English, both in written and spoken. Knowledge of other language(s) is an added advantage.