Payroll Specialist

About the role

To ensure the accurate and timely processing of payroll for APAC countries, with a focus on Taiwan, while maintaining effective communication and adherence to statutory requirements in an outsourced payroll environment.

Role Responsibilities

• End-to-End Payroll Processing: Manage the complete payroll process for Malaysia, including monthly and yearly cycles, and ideally support additional APAC countries.
• Payroll Record Management: Update and maintain payroll records including joiners, leavers, and changes in master data.
• Employee and Management Liaison: Address payroll-related queries from staff and management with precision.
• Reporting: Ensure accurate monthly and yearly payroll reporting, including state authorities, tax offices, statutory pensions, and GL accounting data for Finance teams.
• Statutory Compliance: Ensure timely statutory payments and filings, adhering to legal deadlines.
• Internal Deliverables: Provide internal reporting, reconcile GL files, and ensure accuracy in all payroll-related documentation.
• Allowances and Deductions: Process payroll-related allowances, deductions, bonuses, and merit cycles.
• Payroll Interface Management: Handle importing/exporting of payroll interface files and resolve any issues.
• Variable Wage Components: Manage variable wage components, including hours, bonuses, provisions, leaves, employee stock options, and expatriates' shadow payroll.
• Financial and Operational Controls: Maintain financial controls in line with SOX requirements and manage operational aspects of outsourced payroll, including vendor performance and issue resolution.
• Continuous Improvement: Drive continuous improvement initiatives within the payroll function and integrate employee-centric process changes.
• Employee Query Management: Handle employee queries efficiently and professionally

Why you?

Basic Qualifications:

• Fluency and proficiency in spoken and written Taiwanese Mandarin is essential.
• Bachelor's degree in human resources / business administration or equivalent
• 4+ years of payroll experience.
• Proficient knowledge of payroll legislations and processes.
• Understanding of international assignees' payroll (expatriates’ shadow payroll).
• Strong interpersonal, communication, and organizational skills.
• Attention to detail and numerical ability.
• Experience in shared service center environments and on systems like Workday or ServiceNow.
• Experience on payroll vendor changes projects.

Preferred Qualifications:

• Strong focus on continuous improvement and customer service.
• Ability to work autonomously and meet deadlines. Excellent organizational skills and a team-oriented approach.

Location – this role is based in: Petaling Jaya, Malaysia