SALES TEAM LEADER

Responsibilities:

• Lead, motivate and manage the sales team to achieve revenue targets and ensure the company’s services are effectively promoted and positioned in the market.
• Coach and train sales team do sales (How to attend inquiry and close customer through whatsapp/calling)
• Expert in closing customer and have proven experience and have knowledge in travelling industry in order to guide team sales to achieve target.
• Drive the achievement of team targets by taking full ownership of individual performance & actively participating in a high-performance team culture.
• Provide ongoing training, guidance and support to ensure the team remains competitive and up-to-date with industry trends.
• Address customer inquiries, resolve issues and ensure high level of customer satisfaction.
• Gather feedback from customers to identify areas for improvement in services.
• Conduct monthly meeting and provide monthly review.
• Prepare reports for management on sales performance, market trends and strategic recommendations.
• Any other duties and responsibilities assigned by the management.

Requirements:

• Degree holder in tourism, sales & marketing, business administration or related field.
• Minimum 3 years experience in sales and marketing or in tourism industry.
• Strong knowledge of sales and operation strategies and marketing principles.
• Knowledge on tourism and travel agency industry.
• Proven experience in leading and managing teams with strong communication and interpersonal skills.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with team and customers.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month