Senior Manager, FCSO Data & Reporting

Job Description

Job Summary

A Data Analyst in the Financial Crime Surveillance Operations (FCSO) Performance and Metrics Management function interprets data and helps turn it into information that enables or improves a business process, thus affecting business decisions within FCSO. The FCSO Data Analyst gathers information from various sources and interpret patterns and trends to make it digestible for others where it is then reported in the FCSO Scorecard. They must have strong analytical skills, but above all have a burning curiosity to understand, and make sense of, data.

Key Responsibilities

• Acquire a detailed understanding of the tools for sourcing and visualising of data, transforming as well as analysing of the data required to manage FCSO Performance metrics and Scorecard
• Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively
• Create and maintain documentation that articulates the process by which data is extracted, transformed and loaded in FCSO that can be shared and understood by others
• Work with downstream FCSO business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI
• Conduct detailed analysis of upstream changes that impact FCSO data – for example the introduction of a new products –to ensure that requirements remain up to date and define any new ones as necessary
• Identify areas of overlap or data gaps that can lead to increased value, either by eliminating redundant processes or expanding existing data models
• Produce accurate and insightful dashboards and reports detailing the health, content and insights available from the data, making that actionable for stakeholders and meaningful for management decision making
• Participate in Agile Ceremonies as a functional data expert and work with a cross functional agile team
• Innovate with how we present Data to senior management to make actionable insights and metrics enabling business to take data driven decisions.
  
  

Key stakeholders

They will work closely with:

• FCSO Management Team, who provide the team priorities in terms of metrics to be reported and managed, requirements, objectives, and strategy
• FCSO Data Squads, who are managing the MI transformation and working with the FCSO Performance and Metrics Management team to define, prioritise, and operationalise the use of the FCSO metrics
• FCSO Data Quality Analysts, who define data quality control requirements and oversee these on a day to day basis to ensure constant system health
• Upstream data teams, who provide the data that the analyst is sourcing
• Downstream Process Owners, who depend on the data to perform their business function
  
  

Data Analysts spend much of their time working with stakeholders to define data requirements, data transformation logic and supporting the delivery of these requirements from start to finish. They are experts in profiling data to understand its contents and will also have a working understanding of the business process or product that generated it in the first place. Data Analysts are the entry point to the FCSO Data Team for most external stakeholders and as such will have a broad, but still detailed, understanding of all the data available and constantly seek opportunities for innovation and expansion. They are the primary liaison between up- and downstream teams.

Our Ideal Candidate

• Education: Graduate / Master’s degree and 6-8 years of Banking Industry experience in data analysis using SQL/Tableau/Microstrategy.
• Certifications: Certification in any Financial Domain or Banking Domain, SQL and relational database knowledge in the financial sector especially in financial crime compliance domain.
• Knowledge: An advanced data management techniques with extensive experience. 7-10 years of industry experience as a Business/Data Analyst with 5-7 experience in data analysis using tools such as SQL and Excel.
• Technical Skills: Dataiku, Tableau, Microstrategy (MSTR), Python, SQL. Practical knowledge of data in various forms (data warehouses/SQL, unstructured data environments/PIG,HIVE, Impala, Think cell and pivot tables in Excel); Experience working within process management and improvement methodologies – Lean, Six Sigma, etc. and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ); Understanding of Agile development methodologies, software design patterns, network design and architecture; Experience in quantitative analysis. Experience in continuous process improvement methods is an added advantage.
• Stress Management: The Senior Manager data analyst must be able to work well under pressure and achieve results within the scheduled timeframe
• Communication skills: The role of a Senior Manager data analyst involves working with various cross functional teams, technology, and Management team. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties effectively.
  
  

Role Specific Technical Competencies

• FCC/FCSO Knowledge/ past work experience
• Data Analytics and Visualisation Tools (Tableau, MSTR, PowerBI, Dataiku, DataRobot or Paxata)
• Microsoft office: PPT, Excel, Macros
• Agile tools: Confluence, JIRA
• SQL, Python
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Profile Description

Incumbent must have good experience in SQL visualization and Data engineering /ETL Experience for FCC projects. Functional data expert to work under cross functional agile team.