Senior Specialist - Indirect Tax (Thai) - Shell Malaysia

Process Objective:

• Submit accurate and timely tax returns in accordance with the relevant local tax rules, regulations and generally accepted practices, within the deadlines set by them

• Pay or effect payment of all tax liabilities on time and in the right amount, as shown on the tax return

• Submit accurate and timely tax accounting information in accordance with local and Group accounting requirements

• Closely engage with other processes to ensure timely and accurate completion of accounting activities upon which tax payments/returns submissions are depends on

• Tax Audit coordinator to deliver and support audit request in a timely, process compliant way, ensuring that every request is performed to specified quality standards and within agreed timeline

Accountabilities:

Senior Specialist/ Audit Specialist main accountabilities and activities will cover team management, coordination and ensuring a top quartile Indirect Tax Compliance process for the countries and taxes covered.

• Prepare and execute accurate and timely tax returns, respective supporting documents required and tax payments

• Develop professional working relationships with colleagues within the process and in the interface process across Finance Operations

• Update work instructions as and when applicable and also at regular intervals as per Work Instructions policy guidelines

• Conduct variance analysis, reasonableness checks and reconciliations

• Ensure timely completion of SOAR analysis of tax accounts balances and as per required

• Driving corrective actions within FO Tax to ensure compliance of the process with local tax regulations and internal procedures (LFI, metrics reporting etc)

• Update work instructions as and when applicable and at regular intervals as per Work Instructions policy guidelines

• Identify and implement opportunities to continuously improve processes

• Comply to Shell Group records management & Information risk management procedures and manage the working papers and supporting documentation related to the tax returns

• Analyze and effectively manage end-to-end Indirect Tax risks and resolve complex, high impact, and non-routine issues by applying experience and knowledge of legislation, practices and procedures and communicate effectively to relevant stakeholders

• Provide routine advice on the indirect tax treatment of transactions and the process to stakeholders (when necessary) with referral made to Tax advisor when in doubt

• Manage the Tax Team to deliver accurate and timely tax returns and corresponding tax payments, including:
  - cooperate with the customer in the area of tax and/or business changes which might have impact on the tax settlements effectively manage and develop Tax team
  - co-operate with feeder processes to ensure timely and accurate completion of accounting activities upon which tax returns submission depends

• Manage and lead the implementation of the “audit worthy” file status for the team weekly/monthly tax compliance working file

• Liaison with Tax Authority and Tax Advisor directly during Tax Audit

• Lead the planning and co-ordination of the work of the team member during Tax Audit to ensure quality and turnaround times targets are met

• Work closely with Auditor to understand the required information and accessing/evaluate the impact of any audit findings

• Follow up/monitor the refund and manage Shell Account Receivables efficiently

• Ensure team compliance with process, quality standards and timeliness target by accessing the team outputs, identifying decencies and ensuring gaps are closed

• Oversee the collation of information for enquiries from external auditors and authorities

• Able to perform under tight deadline and ad-hoc request

• Taxes in scope: VAT, Business Tax, Excise Duty & Withholding Tax

Key Competences required

1. Competence: Indirect Taxation

• In-depth, up-to-date knowledge of the concepts, philosophy, principles, law, requirements, practices, end-to-end controls, risks and complexities relating to Indirect Taxes.

• Effectively manages end-to-end Indirect Tax risks, resolving technical and practical local and cross-border Indirect Tax issues by applying experience and knowledge of legislation, practices and procedures, with referral made to Tax advisor when in doubt

• Interprets new legislation and/or adapts existing legislation to new situations via collaboration and reference to Tax Advisor

• Generates substantial improvements to local Indirect Tax-related practices and procedures

2. Competence: Process and Data Management

• Enthusiastic and proactive at engaging with colleagues on the power of metrics based disciplined operations, Continuous Improvement and Data Quality Assurance to drive Operational Excellence across E2E processes

• Understands basics of Process and Data thinking and Continuous Improvement techniques and is able to advise colleagues on those

• Manages day to day operations of a sub-process covering one or more location, system and/or organization (including staffing, competence and performance management)

• Knows and uses the design and Standard Operating Procedures of the process they operate

• Understands how their work and actions drive the E2E process and data performance

• Leads effectively Process Performance reviews or Visual Management sessions for own area of responsibility

• Proactively shares experiences (successful or not) to create an environment where Operational Excellence is valued and rewarded

3. Competence: Governance and Assurance

• Understands in broad terms the governance (organization, roles, relationships, processes, standards) of own business area

• Has a working knowledge of the main requirements of the Shell Control Framework and can advise on Shell’s incident reporting requirements

• Defines and maintains manual of authorities for specific business area/legal entities

• Manages specific assurance activities in support of management’s self-assessment, understands the relationships to the business objectives and associated risks

4. Competence: Business Performance Management

• Understand that value creation (cash focus) within certain (risk) boundary conditions is the purpose of performance management

• Articulate the rationale of current strategies based on the external and competitive environment. Knows the Group Scenarios and the role they play in development of strategy

• Understand the purpose and key elements of the various planning processes (strategic, target setting and budgeting) at a country, business unit or Function level, and understands the relevant interfaces with the Group, other Businesses and Functions

• Understand the process, organization and systems that deliver Management Information. Uses MI to analyze business results, identifies internal and external performance factors, as well as potential improvement opportunities

• Aware of the key value drivers that drive performance improvement, including sales, working capital management (stocks, receivables and payables), cost, operational availability, and can describe the associated risks

• Understand the key concepts of portfolio management, including organic and inorganic investments and divestments

5. Competence: Business Partnering

• Keen understanding of key business drivers, current business priorities and critical issues of the Shell Business(es)/Function(s) with which they are involved

• Articulates the value-add of Finance to the Business/Function

• Practices effective advocacy and inquiry, uncovering implicit issues/needs

• Delivers on promises

• Knowledge of various influencing styles and impact of self in interpersonal relationships

• Has understanding of critical relationships within business and function and whom to engage in various situations

Position Requirements

• Read and write proficiency in Thai is required

• Degree in Finance/Accounting or equivalent Professional Qualification

• Relevant experience in Indirect Tax Compliance and Reporting is preferred

• Working experience of at least 5 years in accounting/indirect tax field

• At least 2 years of experience in team management

• Working knowledge of SAP is preferred

• Must have working knowledge of MS Office (Advanced)

• Must have working knowledge of Digital tools and its skills on analytics, data interpretation and reporting

• Knowledge of Visual Basic for Applications/Macro is welcomed

• Results oriented, fast paced, resourceful and proactive

• Good communication, stakeholder engagement & analytical skills

• Incumbent must be able to work under pressure with team members