System Support Engineer
Salary undisclosed
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Note: Looking for only Locals and salary range in 6000 RM
- 3 - 5 year(s) of hand-on experience in data engineering support
Key Responsibilities:
- Responsible for Level 3 support and ensure tickets raised are handled within SLA
- On weekly rotation for off-office hour support
- Perform bug fixing for existing Cloud applications
- Analyse and implement Change Request (CR) raised by BA team
- Participate in penetration test and perform fixes required
- Perform unit testing and system integration testing
- Maintain and support project post-implementation activities
- Research, design, develop, and modify the ETL and related database functions, implementing changes/enhancements to the system
Key Attributes:
- Enthusiastic, self-motivated and organized
- Strong analysis, troubleshooting and problem-solving skills
- Ownership and problem and ensure issues are resolved
- Disciplined to comply with expected SLA and process
- Ability to work communicate effectively with internal and external parties
- Ability to work independently with minimal supervision
Job Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent
- 3 - 5 year(s) of hand-on experience in data engineering support
- Experience running large scale web scrapes
- Experience with techniques and tools for crawling, extracting, and processing data
- Excellent knowledge in relational databases.
- Familiarity with system monitoring/administration tools
- Familiarity with version control, open-source practices, and code review
- Familiarity with Python
- Strong interpersonal skills
- Good English communication skills – both written and oral
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