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System Support Engineer

Salary undisclosed

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Note: Looking for only Locals and salary range in 6000 RM

  • 3 - 5 year(s) of hand-on experience in data engineering support

Key Responsibilities:

  • Responsible for Level 3 support and ensure tickets raised are handled within SLA
  • On weekly rotation for off-office hour support
  • Perform bug fixing for existing Cloud applications
  • Analyse and implement Change Request (CR) raised by BA team
  • Participate in penetration test and perform fixes required
  • Perform unit testing and system integration testing
  • Maintain and support project post-implementation activities
  • Research, design, develop, and modify the ETL and related database functions, implementing changes/enhancements to the system

Key Attributes:

  • Enthusiastic, self-motivated and organized
  • Strong analysis, troubleshooting and problem-solving skills
  • Ownership and problem and ensure issues are resolved
  • Disciplined to comply with expected SLA and process
  • Ability to work communicate effectively with internal and external parties
  • Ability to work independently with minimal supervision

Job Requirements:

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent
  • 3 - 5 year(s) of hand-on experience in data engineering support
  • Experience running large scale web scrapes
  • Experience with techniques and tools for crawling, extracting, and processing data
  • Excellent knowledge in relational databases.
  • Familiarity with system monitoring/administration tools
  • Familiarity with version control, open-source practices, and code review
  • Familiarity with Python
  • Strong interpersonal skills
  • Good English communication skills – both written and oral