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Call Centre IT Support Engineer

Salary undisclosed

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Company Description

KG Sowers Group Pte Ltd in WP. Kuala Lumpur offers IT Professional Services, including IT support for Desktop/Network/Server/Email/UPS needs. The company provides up to 24x7x4 Hours IT support and maintenance for hardware, catering to passive and reactive maintenance. KG Sowers Group also offers IT outsourcing for partners, IT asset & data destruction services, and network equipment rental for local and overseas events.

Role Description

This is a full-time on-site role for a Call Centre IT Support Engineer at KG Sowers Group Pte Ltd in WP. Kuala Lumpur. The IT Support Engineer will be responsible for technical support, system administration, troubleshooting, and help desk support on a day-to-day basis.

Qualifications
  • Technical Support and System Administration skills
  • Information Technology and Troubleshooting abilities
  • Experience in Help Desk Support
  • Excellent problem-solving and communication skills
  • Certifications in relevant IT fields are a plus
  • Experience in IT support services or similar roles
  • Ability to work well in a team and independently