Senior Associate, Transaction Monitoring | TNG Digital

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Key Responsibilities :

• Understand the applicable Anti-Money Laundering, Countering Financing of Terrorism, Countering Proliferation Financing and Targeted Financial Sanctions (AML/CFT/CPF and TFS) Framework Policies and Procedures.
• Adhere to data protection policy, procedure, regulatory requirements and maintain strict level of confidentiality/discretion when handling confidential customer information and documents.
• Perform first-level review of alerts triggered by TNGD’s AML system and performed an in-depth investigation on flagged transactions to determine their legitimacy. This involves analyzing and conduct thorough analysis on customer’s account (including merchant) and financial activities to detect suspicious patterns, unusual activities, potential financial crime activities (i.e. money laundering, terrorism financing, sanctions breaches, and other unlawful activities).
• Utilize tools for transaction monitoring and conduct in-depth investigations on alerts and flagged cases.
• Conduct searches, perform due diligence (i.e. name screening for Sanctions, PEP, Adverse News), gather data, record evidence via internal systems, public searches, commercial databases and inquiries to business units, or other stakeholders.
• Conduct research and gather additional information from internal and external sources to support the analysis and identification of suspicious activities.
• Prepare detailed findings and escalate suspicious alerts (including any potential unusual merchant behaviour identified during first-level review) as necessary to the second-level reviewer with complete narrative and justifications.
• Conduct timely review of customer transaction triggered by external parties.
• Liaise and collaborate with internal stakeholders (e.g. Fraud, Risk, Operations, Legal) on to gather necessary information to assist in reviewing suspicious cases and ensure compliance with applicable regulations.
• Conduct review of Questionable Activity Report (QAR) as submitted by the Business Unit and assist Line Manager in ensuring timely, efficient and accurate reporting of Suspicious Transactions Report (STR) to BNM.
• Responsible for meeting all productivity and quality standards and KPIs for the team.
• Identify risks and process inefficiencies, collaborating with the team to find solutions and implement the gaps closure.
• Build and apply knowledge of money laundering processes, sanctions or laws/regulation(s) in daily reviews.
• Stay updated on AML laws, regulations, and industry best practices to ensure compliance and contribute to the development and improvement of transaction monitoring processes and procedures.
• Consolidate data, statistics and trends updates for reporting to senior management.
• Assist in the development and implementation of AML training programs for employees to enhance awareness and understanding of money laundering risks and prevention measures.
• Undertake any other reasonable duties assigned by Line Manager/Head of Compliance/ Management as and when required.

Who should join us?

• Minimum tertiary qualification in Banking, Finance or related fields.
• Prior experience working in AML transaction monitoring, financial crimes investigations, or a similar role within the financial industry and relevant certifications (e.g., CAMS - Certified Anti Money Laundering Specialist) are a plus.
• 2 to 3 years of working experience in compliance, preferably in the financial sector.
• Strong knowledge of legislation, rules and regulatory requirements related to financial crimes is preferred.
• Excellent written and verbal communication skills.
• Ability to manage stakeholders across all levels.
• Analytical mindset with excellent problem-solving skills and attention to detail.
• Ability to interpret complex data, identify trends, and draw meaningful conclusions.
• Proficient in using MS Office applications (particularly Excel and Word) and data analysis tools.
• Effective communication and report writing skills.
• Ability to work independently and collaborate effectively with cross-functional teams.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]

Note: Only shortlisted candidates will be contacted