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Customer Service Executive Digital Banking (Fresh Graduates are welcome to apply)

RM 2,600 - RM 3,500 / month

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We are hiring for Customer Service (Digital Banking) - Phileo Damansara, Petaling Jaya (Nearby MRT Phileo Damansara)

Basic Salary:- RM2600 - RM3500 (English Speaker) ,
RM2600 - RM4000 (Mandarin Speaker)
Shift Allowance: RM300
Quarterly KPI Allowance: RM400 - RM1800
Language Allowance: RM500 (Applicable for Mandarin Speaker only)

Responsibilities:-

  • Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
  • Providing accurate information and resolving customer issues related to digital banking products and services.
  • Maintaining a high level of product knowledge to effectively support customer need.
  • Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
  • Respond to customer inquiries via email in a timely and professional manner.

Job Type: Full-time

Pay: RM2,600.00 - RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you able to join on 30th September?

Education:

  • Diploma/Advanced Diploma (Preferred)