Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Senior IT Workdesk Support

Salary undisclosed

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Job Overview:

As a Senior IT Work Desk Support professional, you will be responsible for providing fast, efficient, and advanced technical assistance across the organization. This role requires a deep understanding of computer systems, software, and networks, coupled with strong problem-solving abilities. You will lead efforts to troubleshoot issues, optimize workflows, and ensure that all workstations are functioning smoothly. Your role will be crucial in maintaining the productivity and satisfaction of the workforce by delivering high-quality IT support.

Key Responsibilities:

  • First Point of Contact: Serve as the primary point of contact for all technical assistance requests, representing the IT department with a customer-centric approach.
  • Advanced Troubleshooting: Perform in-depth diagnostics and troubleshooting for hardware, software, network, and server issues. Use your expertise to determine the best solutions for complex technical problems.
  • Remote Support: Provide remote troubleshooting assistance, guiding users through problem-solving processes with clarity and patience.
  • Documentation: Maintain accurate logs of technical issues, resolutions, and follow-up actions. Ensure all records are up-to-date and easily accessible.
  • Workstation Management: Ensure that all workstations are equipped with the necessary software, patches, and licenses, and conduct regular maintenance checks to prevent technical issues.
  • Cleanliness & Organization: Oversee the organization and cleanliness of IT workspaces, server rooms, and storage areas to maintain a productive and safe environment.
  • Cross-Department Collaboration: Work closely with the studio management and other departments to ensure that all IT needs are met, particularly during critical production phases.
  • Continuous Improvement: Participate in IT-related projects aimed at improving processes, workflows, and overall system efficiency.
  • Customer Support: Provide high-level support to users, ensuring that technical issues are resolved promptly and effectively, with a focus on minimizing downtime.

Qualifications:

  • Experience: At least 5 years of experience in IT support, with a minimum of 2 years in a senior or leadership role.
  • Technical Knowledge:
  • In-depth knowledge of hardware, software, and network systems.
  • Up-to-date understanding of the latest IT trends and software developments.
  • Familiarity with remote support tools and advanced troubleshooting techniques.
  • Technical Expertise:
  • Proficient in supporting and troubleshooting creative software used in animation industry, able to keep track & manage software licenses.
  • Strong understanding of hardware, software, and networking servers with a focus on the unique needs of animation production.
  • Experience with remote support tools tactical server, rustdesk server and advanced troubleshooting techniques.
  • Familiar with Windows AD, DNS, DHCP, GPO
  • Strong knowledge on open source pfsense setup and troubleshooting.
  • Able to handle Linux system Centos, Ubuntu, Redhat & Advanced troubleshooting.
  • Familiar with python language troubleshooting.
  • Able to do Backup and disaster recovery
  • Expert on customize PC for user used.
  • Strong knowledge on Server Storage like ZFS, BTRFS and other tools
  • Able to handle mirroring raid 1/2/3/4/5
  • Must know how to handle & troubleshooting apache subversion (SVN).
  • Must able to cleanup Server room and prepare SOP Documentation for server room.
  • Customer Service: Strong customer service skills, with a friendly disposition and the ability to communicate effectively with users at all levels.
  • Problem-Solving: Excellent problem-solving abilities, with a proactive approach to diagnosing and resolving complex technical issues.
  • Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Team Collaboration: Ability to work well with diverse teams and establish good working relationships quickly.
  • Flexibility: Willingness to work flexible hours when necessary to address urgent technical issues.
  • Networking Skills: A strong understanding of networking would be a significant advantage.

Preferred Qualifications:

  • Certifications: Industry certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar credentials.
  • Experience in Creative Environments: Previous experience in supporting IT systems in an animation studio or similar creative environment.
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