Customer Service Executive (Mandarin Speaker)
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JOB HIGHLIGHT
-Must have own transport
-Fun, Engaging Work Environment.
-Full training provided
JOB DESCRIPTION
-Must be able to communicate in Mandarin and English.
-SPM leavers who are interested to start their career in a call center are also encouraged to apply.
-You are required to work on rotational shifts.
-Problem solvers and ability to perform under high paced working environment.
JOB DESCRIPTION:
-Answering customer and client questions.
-Handling customer concerns and complaints from client.
-Resolving customer issues.
-Regularly contacting customers to ensure their experience with a product or service is positive
-Answering customer calls and directing them to the appropriate recipient
-Communicating with customers via phone, mail and live chat
Job Types: Full-time, Contract
Contract length: 24 months
Pay: Up to RM3,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Retention bonus
Language:
- Mandarin (Required)