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Customer Service Executive (Mandarin Speaker)

RM 3,500 - RM 3,500 / month

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JOB HIGHLIGHT
-Must have own transport
-Fun, Engaging Work Environment.
-Full training provided

JOB DESCRIPTION
-Must be able to communicate in Mandarin and English.
-SPM leavers who are interested to start their career in a call center are also encouraged to apply.
-You are required to work on rotational shifts.
-Problem solvers and ability to perform under high paced working environment.

JOB DESCRIPTION:

-Answering customer and client questions.
-Handling customer concerns and complaints from client.
-Resolving customer issues.
-Regularly contacting customers to ensure their experience with a product or service is positive
-Answering customer calls and directing them to the appropriate recipient
-Communicating with customers via phone, mail and live chat

Job Types: Full-time, Contract
Contract length: 24 months

Pay: Up to RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus
  • Retention bonus

Language:

  • Mandarin (Required)