Customer Service Executive (Freight Forwarding)

• Responsible for identifying business requirements on the freight forwarding operation and executing them effectively.
• Responsible for coordinating all import and export shipments based on allocation
• Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)
• Ensure daily customers’ enquiries are attended to and not limited to order and delivery status
• Handling incoming calls with the intent of providing customer satisfaction
• Work in conjunction with sales representatives to provide pre-and / post-sales support
• Ensure timely and accurately client invoicing and billings to customers
• Purchase of insurance and arrange any insurance claim for customer
• Responsible to draft and issue quotation to potential and existing customer
• Any other ad-hoc duties task by manager.

Job Requirements

• Minimum 4-years’ experience in Customer Service (Freight Forwarding Industry preferred)
• Ability to handle Cross Trade Shipment
• Friendly and Customer Service Driven
• A Team Player
• Good communication and customer service skills

For those who have what it takes, please send in resume to:
Consultant : Yen Ming
Email: [email protected]

“OUR SERVICES IS FREE FOR JOB SEEKERS”

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

No. 18, 2nd Floor, Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : +603-7954 8440

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus