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Customer Service Representative - Filipino Hiring

Salary undisclosed

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Job Title: Customer Experience Professional

Company: Concentrix Malaysia

Nationality: Open for Filipino ONLY.

This is an exciting and exclusive opportunity for a motivated and enthusiastic Customer Experience Professional. The ideal candidate loves communicating and is passionate about helping to resolve customer issues, queries, and complaints for Banking clients/customers.

What’s on offer:

• Competitive salary

• A bright, modern, and exciting place to work with excellent staff and facilities

• Nearby to all kind of public transport (5 mins from all)

• Performance-related pay

• Medical benefits - Inpatient + Outpatient + Dental + Optical

• Gym Membership 50% off with Celebrity Fitness.

• Annual reward and recognition events

We are looking for people who are:

• A mix of new and experienced candidates with a strong desire to work in customer service.

• Flawless ability to converse, read, and write in English.

• Ability to multi-task, prioritize, and manage time effectively.

• Passionate about helping to resolve customer issues, queries, and complaints

• A kind and humble team player who thrives in a fast-paced, dynamic environment.

Qualifications

A minimum of 1-2 years of working experience as a customer service professional

Bachelor’s degree - 4 years study.

Banking experience is preferred

• Fluent in English

• Non- EP Holder

• Able to work on Rotational shifts

Why work for Concentrix?

One of the largest BPO, Concentrix, is known for its opportunistic behaviour toward its employees and is now the leading global provider of CX (customer experience) solutions and technology. When it comes to work life, Concentrix assists its employees in giving their careers a great start. It offers several opportunities to grow their careers. Their staff is well-trained, which helps in delivering next-gen customer experiences. Concentrix claims its working style is different by design. They do so by being bold in making decisions, helping each other in the best way possible, and being tenacious in their pursuit of excellence