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Customer Service (Mandarin Speaker - Speak only) Up to RM4500

RM 3,000 - RM 4,500 / month

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We are hiring Customer Service (Mandarin Speaker)

Basic Salary: RM3000
Fix allowance: RM1000
Kpi Allowance: RM300
Project Allowance: RM200
Night Shift Allowance: RM500

Working hours: 9a.m - 12a.m (8 hours rotational shift basis
Working days: 5 days working & 2 days off

Responsibilities:

  • Handling all inbound calls and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements:

  • Candidate must possess at least a SPM.
  • Required language(s): English & Mandarin (Read & write)
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
  • Applicant must be willing to work in Ara Damansara, Selangor

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month