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Application Support Specialist

RM 4,500 - RM 4,500 / month

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Position: Application Support Specialist

Location : Kepong

Salary Range: RM3000-RM4500

Working Hour: 8.30am – 5.30pm (Mon – Fri)

Responsibility:

  • To assist with onsite installation of systems especially to new clients.
  • Perform onsite training to clients and presentation to new and existing clients on product features.
  • Prepare and develop of documentation on software user guide and software customisation request including software testing.
  • Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.
  • Track, follow-up and resolve customer’s outstanding issues based on ticketing system.

Requirements:

  • At least diploma in IT related field.
  • At least 1 year of working experiences in the related field.
  • Good command in written and spoken English.
  • Good in SQL command and networking.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)