Application Support Specialist
RM 4,500 - RM 4,500 / month
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Position: Application Support Specialist
Location : Kepong
Salary Range: RM3000-RM4500
Working Hour: 8.30am – 5.30pm (Mon – Fri)
Responsibility:
- To assist with onsite installation of systems especially to new clients.
- Perform onsite training to clients and presentation to new and existing clients on product features.
- Prepare and develop of documentation on software user guide and software customisation request including software testing.
- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.
- Track, follow-up and resolve customer’s outstanding issues based on ticketing system.
Requirements:
- At least diploma in IT related field.
- At least 1 year of working experiences in the related field.
- Good command in written and spoken English.
- Good in SQL command and networking.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
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