General Services Manager (Open to all Nationalities)

Job Title: Manager - General Services

Department: General Services

Reports To: Director of Operations

Job Summary:

We are seeking a proactive and organized Manager of General Services with a minimum of 10 years of experience to oversee the daily operations of plant facilities, including facilities maintenance, and ensure a high standard of service delivery. The ideal candidate will have a strong background in facilities management, exceptional leadership skills, and a commitment to enhancing operational efficiency.

Key Responsibilities:

• Team Leadership: Supervise and mentor the General Services team, fostering a positive work environment and ensuring high levels of performance and engagement.
• Operational Oversight: Manage day-to-day operations, including janitorial services, maintenance, security, and vendor management to ensure a clean, safe, and efficient working environment.
• Facilities Maintenance Management: Oversee all aspects of facilities maintenance, including preventive maintenance programs, repairs, and upgrades, ensuring all systems and equipment operate effectively and efficiently.
• Budget Management: Develop and manage the budget for General Services, including maintenance and operational costs, ensuring cost-effective use of resources while maintaining service quality.
• Process Improvement: Identify opportunities for process enhancements and implement best practices to improve service delivery and operational efficiency.
• Vendor Relations: Establish and maintain relationships with external service providers and vendors, ensuring compliance with contracts and service agreements related to maintenance and facilities management.
• Safety and Compliance: Ensure compliance with health, safety, and environmental regulations, implementing necessary training and procedures for staff.
• Reporting and Analysis: Prepare regular reports on service performance, maintenance status, budget status, and operational issues, presenting findings and recommendations to senior management.
• Project Management: Oversee special projects related to facilities improvements, renovations, or relocations, ensuring timelines and budgets are met.

Qualifications: (Kindly answer YES or NO; if No, please explain)

• Education: Bachelor’s degree in Facilities Management, Business Administration, or a related field; a Master’s degree is a plus.
• Experience: Minimum of 10 years of experience in facilities management or a similar role, with at least 3 years in a supervisory position, focusing on facilities maintenance.
• Skills:
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Proficiency in budget management and financial analysis.
• Strong communication and interpersonal skills.
• Technical Knowledge: Familiarity with facilities management software and tools; knowledge of health and safety regulations is preferred.
• Certifications: Relevant certifications (e.g., IFMA, BOMA) are a plus.

Work Conditions:

• Office environment with occasional physical activity related to facilities management and maintenance tasks.
• May require occasional overtime and weekend work for special projects or emergencies.
• Required to relocate at site (including overseas as necessary)