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Jobs or company...

IT Service Engineer (Medical Devices)

Salary undisclosed

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Our client is in search for an IT Service Engineer to monitor and maintain Medical Informatics Solutions at customer sites, ensuring optimum performance and reliability. This role involves providing IT technical support, conducting system health checks, participating in project implementation activities, and ensuring client satisfaction. A background in IT support within medical devices, particularly with PACS systems and knowledge of Microsoft products, is highly valued.

Key Skills: IT Technical Support, System Health Checks, Windows OS, Microsoft Applications, Remote Desktop Applications, Backup/Recovery Applications, IT Hardware Deployment & Configuration, PACS System

What You'll Do
  • Provide IT technical support for existing installations both remotely and on-site.
  • Conduct system health checks at specified intervals.
  • Review post-implementation sites for maintenance contract proposals and billing.
  • Assist in system implementation activities for new and upgraded systems.
  • Communicate effectively to improve company processes and ensure timely, cost-effective service delivery to clients.
  • Actively travel cross states to client location for IT Hardware support

What You Bring
  • Degree in Computer Science, Information Technology, or related field (preferred).
  • 2-3 years of relevant experience in IT Technical Support, particularly with Windows OS, Microsoft Applications, remote desktop, and IT hardware deployment & configuration.
  • Experience with PACS system, EIZO, and Computed Radiography highly advantageous.
  • Strong technical support skills with Microsoft products.
  • Independent, accountable, with a positive and persuasive attitude.
  • Willingness to travel (60%), having own transport is highly desirable.

What Sets This Company Apart

Our client stands as a titan in the healthcare technology sector, renowned for pioneering medical imaging and IT solutions. With a legacy rooted in innovation, they deliver cutting-edge diagnostic and informatics systems that are transforming patient care globally. Their commitment to research and development keeps them at the forefront of the industry, ensuring their solutions meet the evolving demands of healthcare providers worldwide. This organization is not just a workplace but a hub for those passionate about leveraging technology to advance medical science and improve lives.

What's Next

Ready for a career that skyrockets your professional development? Apply now!

Apply today by sending your latest CV to [email protected] !

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd

Business Registration Number : 729828-T

Licence Number : JTKSM 423C
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