RETAIL SUPERVISOR / EXECUTIVE 华语中文客服 (Kota Kinabalu)
RM 4,000 - RM 4,000 / month
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Key Responsibilities
- Leadership: Guide, inspire, and energize the sales team to reach store objectives and deliver outstanding customer service.
- Sales Management: Craft and execute plans to boost sales, enhance profitability, and achieve financial goals.
- Customer Service: Guarantee excellent service for all customers and promptly address any issues that arise.
- Inventory Control: Manage inventory processes, including stock levels, ordering, and preventing losses.
- Visual Merchandising: Ensure the store's visual setup aligns with brand standards, optimizing displays to increase sales.
- Store Operations: Oversee daily operations, including opening and closing tasks, cash handling, and maintaining a clean, safe environment.
- Staff Development: Hire, train, and nurture employees, ensuring they possess the skills and knowledge necessary for their roles.
- Performance Monitoring: Regularly assess store and employee performance, providing feedback and coaching for ongoing improvement.
- Budget Management: Oversee the store's budget, managing expenses, payroll, and sales forecasts effectively.
- Reporting: Compile and deliver reports on sales, inventory, and staff performance to senior management.
- Compliance: Ensure the store adheres to company policies, procedures, and legal requirements.
职位类型:全职, 终身制
薪资: 每月最高 RM4,000.00
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