SALES ADMIN ASSISTANT

Job Overview:

The Sales Admin Assistant supports the sales team by providing exceptional customer service, managing sales transactions, and ensuring the store or sales environment operates smoothly. This role involves assisting customers, maintaining product displays, and supporting the sales team in achieving sales targets.

Key Responsibilities:

• Administrative Support:

1. Assist with administrative tasks including data entry, document preparation, and filing.

2. Manage and maintain accurate sales records, databases, and reports.

3. Schedule meetings, prepare agenda, and take minutes for sales team meetings.

• Customer Service:

1. Respond to customer inquiries via phone, email, or in-person in a professional manner.

2. Provide information about products, services, and order status.

3. Handle customer complaints or issues and escalate them to the appropriate team member if necessary.

• Sales Coordination:

1. Assist in processing sales orders, including order entry, tracking, and follow- up.

2. Coordinate with other departments to ensure timely delivery of products and services.

3. Maintain up-to-date knowledge of inventory levels, product availability, and pricing.

• Reporting and Analysis:

1. Prepare sales reports and summaries for management as requested.

2. Track and analyze sales metrics and performance data.

3. Assist in the preparation of sales forecasts and budgets.

• Documentation and Compliance:

1. Ensure all sales documentation is accurate, complete, and in compliance with company policies.

2. Maintain confidentiality of sensitive information and adhere to data protection regulations.

• Team Support:

1. Provide administrative support to the sales team, including managing calendars, arranging travel, and preparing presentations.

2. Assist with onboarding and training of new sales staff as needed.

3. Support the development and implementation of sales strategies and initiatives.

Qualifications:

· High school diploma or equivalent. (Additional education or certification is a plus.)

· Previous experience in retail, sales, or customer service is preferred but not required.

· Proficient in using Google Drive and Google Calender

· Proficient in the use of Microsoft Excel, Microsoft Word and Power Point.

· Basic math skills and familiarity with POS systems.

· Strong communication and interpersonal skills.

· Ability to work effectively in a team and independently.

· Detail-oriented with strong organizational skills.

· Flexibility to work various shifts, including weekends and holidays if required.

Working Conditions:

• Work Environment: Primarily in-store or retail environment with a focus on customer interaction.

• Work Hours: Varies depending on store hours and shift requirements. May include evenings, weekends, and holidays.

• Physical Demands: Standing for extended periods, lifting and carrying merchandise, and occasional bending or reaching.

Working Hours (6 days) :-

Monday - Friday : 9.00 am - 6.00 pm

Meal Allowance :-

RM 200.00

Job Types: Full-time, Permanent

Pay: RM2,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Maternity leave
• Meal allowance
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have transport?
• How many years of work experience with this job ?
• How long can you master the work in that job ?

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Administrative: 2 years (Required)

License/Certification:

• Driving license (Required)

Expected Start Date: 11/01/2024