Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

E-commerce Customer Support Executive - OPEN FOR FRESH GRADUATES

  • Full Time, onsite
  • Synergy House Furniture Sdn Bhd - Location at Top Glove Tower, Setia Alam
  • Setia Alam, Malaysia
Salary undisclosed

Apply on

JobStreet
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Essential Job Functions

  • Customer Inquiry and Complaint Handling: Promptly respond to inquiries and complaints from overseas customers, providing solutions that exceed customer expectations, part replacement coordination requested by customers, ensuring a smooth and efficient process handling customer inquiry and compliant within the SLA.
  • Feedback Collection and Analysis: Gather and analyze customer feedback regarding product quality and service issues to identify patterns and areas for improvement.
  • Record Keeping: Keep accurate records of customer interactions, transactions, part replacements, and feedback in the customer service database.
  • Product Knowledge: Maintain comprehensive knowledge of the company’s furniture products and parts to offer accurate support and advice to customers.
  • Collaboration with Other Departments: Work closely with logistics, supply chain, and product teams to ensure that replacement parts are delivered in a timely manner and that inventory levels are adequately maintained.
  • Continuous Improvement: Contribute to the continuous improvement of customer service processes, particularly those related to part replacements and inventory management.

Requirements

  • Bachelor’s degree with technical or engineering background or in Business Administration, Communications, or a related field.
  • Proven experience in customer service, preferably in the furniture industry or a related field that requires parts replacement and inventory management.
  • Strong problem-solving skills and the ability to manage complex customer inquiries and complaints.
  • Proficiency in Microsoft office, databases, and inventory management tools.
  • Excellent communication and interpersonal skills.
  • This role may require sitting for extended periods and operating computers and phones.
  • May involve working in shifts to cover different time zones or peak customer service hours.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Strong organizational skills.

Benefits

  • Attractive allowance
  • On the job skill development/coaching
  • Membership for gym and health programs
  • Free parking
  • Medical and insurance benefits
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