Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Representative (Mandarin)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 4,500 / Per Mon
Original
Simplified
  • Responding or making follow-up calls or emails to customers to learn about and address their needs, complaints, or other issues with products or business.
  • Process orders, refunds, forms, and application; including proper documentation according to standard operating procedures.
  • Responding efficiently and accurately to Distributors or customers, explaining Company’s policies and procedures together with possible solutions, to help the customers feel supported and valued. • Building relationship with Distributors or customers and listening to their feedbacks or concerns to improve Distributors and customer retention.
  • Equipped with strong knowledge of products, Company’s mobile apps, and intranet to support Distributors or customers and provide guidance if needed.
  • Providing recommendations or upselling products or business solutions that may better suit Distributors’ or customers’ needs.
  • Identify and escalate issues to overseeing supervisor. • Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service.
  • Regularly updates job knowledge by studying new product descriptions and actively participate in training opportunities. Additional • Maintain high degree of confidentiality.
  • Understand and adhere to all policies and procedures, compensation plan • Perform other duties or ad hoc projects as assigned or needed.
  • Language: Mandarin - Simplified. (Speaking, Writing).
  • Work Location: Bangsar South, KL
  • Work Type: WFO
  • Education - SPM holders can also apply, but would need min 1 year of CS experience.
  • Fresh Graduates with 6 months - 1 year of CS experience can also apply
  • Superior listening, verbal, and written communication skills in both English and Mandarin.
  • Mandarin speaking candidates are encouraged to apply as job require dealing with Chinese speaking customers.
  • Ability to handle stressful situation appropriately.
  • Customer-oriented with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Basic computer knowledge and working knowledge of order entry system.
  • Will be based in Malaysia office situated in Bangsar South, Kuala Lumpur

    Working Timings : Mon to Fri (11 AM to 8 PM)

  • 15 days Annual Leave.
  • Permanent Position.
  • Salary RM 4000- 4500 based on experience
  • General working hours -Mon to Fri (11 AM to 8 PM)
  • Near public Transport
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