Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Helpdesk Support Specialist

Salary undisclosed

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We are looking for a member of IT Service Operations, providing remote L1/L2 support for systems and applications, with potential to advance to a more senior position upon demonstrating maturity.

Job Functions
  • Providing prompt and efficient remote L1/L2 helpdesk responses to assist company users' queries made through IT helpdesk system.
  • Carry out remote troubleshooting, diagnosis, and configuration changes for systems, networks, and software.
  • Able to recognise problems, assign incidents, and escalate situations that need immediate attention.
  • Update and monitor IT infrastructure and software, installations, relocations, revisions, and site preparation work across offices. Responsible for asset and inventory management.
  • Management of service requests: hardware requests, user setups, moves, additions, and modifications.
  • Ensure case data and case comments are accurate and complete at all times.
  • In-charge of onboarding/offboarding of all IT systems and End User Computing services
  • Utilize Remote and Diagnostics tools as needed to assist users in basic troubleshooting.
  • Troubleshooting and relating resolution procedures to non-technical end- users,
  • Analytical, articulate, results-oriented and can provide excellent follow-up.
  • Perform timely workstation hardware and software upgrades as required.
  • Provide user training as and when required
  • Ad hoc tasks and project management as determined by Regional IT Manager

Job Requirements
  • Graduate of Information Technology and/or other related courses/diploma/ degree.
  • Prior L1 remote support expertise, including software deployment, diagnosis, and troubleshooting, would be valued as a distinct advantage.
  • Good knowledge of Microsoft solutions e.g., Microsoft 365, package, MS windows client, OneDrive, SharePoint.
  • Good understanding of computer systems, networking, and other tech products e.g., LAN & Wi-Fi solutions, firewall, backup, antivirus server and storage
  • Possesses understanding and technical ability for Computers, Hardware, and Software Troubleshooting
  • Exhibit a strong capacity for information gathering, analysis, and problem-solving.
  • Customer service oriented and good team player
  • Excellent interpersonal, communication, organisational, and professional interfacing abilities with a variety of users and personnel within the company
  • Strong time management abilities, including the capacity to prioritise tasks, multitask, and work well in a team atmosphere that is fluid, dynamic and fast-paced
  • Strong written and verbal English communication skills.


    • Other languages such as Bahasa Malaysia, Mandarin, Cantonese, Tamil, or Thai will have an added advantage.
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