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Service Desk Specialist

Salary undisclosed

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Position : Service desk Analyst -Japanese Speaker

Work Location : Kuala Lumpur , Malaysia

Job Type : Permanent

Language : Japanese


Job Description

  • :
    Provide technical support to meet end user’s satisfacti
  • onMonitor and respond rapidly and effectively to received requirements from users through the IT Service de
  • skMonitor Service Desk tickets assignment and process quests based on prioritization on impac
  • t.Modify configurations, utilities, software default settings, etc. for the local workstati
  • onService Desk Tracking software’s utilization and maintenan
  • ceDocument the internal procedur
  • esInstall, test and configure new workstations which is also containing peripheral equipment and softwa
  • reEscalate issues which is out of Service Desk sco
pe