Service Desk Specialist
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Position : Service desk Analyst -Japanese Speaker
Work Location : Kuala Lumpur , Malaysia
Job Type : Permanent
Language : Japanese
Job Description
- :
Provide technical support to meet end user’s satisfacti - onMonitor and respond rapidly and effectively to received requirements from users through the IT Service de
- skMonitor Service Desk tickets assignment and process quests based on prioritization on impac
- t.Modify configurations, utilities, software default settings, etc. for the local workstati
- onService Desk Tracking software’s utilization and maintenan
- ceDocument the internal procedur
- esInstall, test and configure new workstations which is also containing peripheral equipment and softwa
- reEscalate issues which is out of Service Desk sco
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