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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

[Immediate Hiring] Mandarin Customer Service

  • Full Time, onsite
  • Agensi Pekerjaan TalentConsult Sdn Bhd
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 3, Malaysia
Salary undisclosed

Apply on

JobStreet
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您将在KL Sentral / Petaling Jaya / Subang Jaya / Cheras / Ampang 等地点工作，成为我们的客户服务专家。我们专注于台湾、香港、中国、新加坡及其他市场，为这些地区的客户提供卓越的服务体验。加入我们，成为多元化市场的一部分，开启您的职业新篇章！


岗位职责：

  • 通过接听顾客热线、电子邮件和线上回复，处理顾客投诉及任何产品相关问题，提供有效的解决方案。
  • 仔细倾听客户的需求和关注点，表现出同理心和耐心。
  • 提供有关产品、服务、政策和程序的准确信息和帮助。
  • 解决客户投诉并在需要时升级问题以确保及时解决。
  • 在每次互动中保持高度的专业精神和客户满意度。
  • 团队合作以实现所需的 KPI 元素和 SLA。

入职要求：

  • 至少拥有高中学历（SPM, Foundation, Diploma, Degree,等）。
  • 中文与英文 (会广东话者优先）。
  • 优选具有至少1年BPO/呼叫中心行业客户服务经验者。
  • 欢迎Diploma/ Degree 应届毕业生申请！

福利待遇：

  • 底薪 + KPI 奖金 + 轮班津贴（基于面试表现、学历和工作经验）。
  • 公积金（EPF）、社保（SOCSO）和就业保险（EIS）。
  • 病假和年假。
  • 医疗索赔。
  • 全面的培训和持续的职业发展。
  • 友善的工作与生活平衡的环境。
  • 公司内部的职业晋升机会。

Job Description:

Are you passionate about providing exceptional customer service? We are currently seeking dedicated individuals to join our team as Call Center Customer Service Representatives. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company.

Location: KL Sentral, Petaling Jaya, Subang Jaya, Cheras, Ampang etc. Reachable by public transport ！

Working hours: 5 days/week, 9 hours/day

Key Responsibilities:

  • Handle inbound and outbound inquiries, feedback and provide resolutions to customers over the phone, email or via chat relating to renowned products.
  • Listen attentively to customer needs and concerns, demonstrating empathy and patience.
  • Provide accurate information and assistance regarding products, services, policies, and procedures.
  • Resolve customer complaints and escalate issues as needed to ensure timely resolution.
  • Maintain a high level of professionalism and customer satisfaction in every interaction.
  • Able to communicate effectively with customers in a friendly and polite manner

Job Requirements:

  • Possess at least a high school certificate (SPM, Foundation, Diploma, Degree, etc)
  • Exceptional written and verbal communication skills in both English & Mandarin (Cantonse will be added value !)
  • Preferably someone with at least 1 year of Customer Service experience in BPO/Call Center industry.
  • Fresh graduates are welcome to apply !
  • Able to work on rotational shifts, if needed.

Benefit Offered:

  • Competitive salary package: Basic+ KPI+ shift allowance (Based on interview performance, education qualification, and working experience)
  • EPF, SOCSO & EIS
  • Medical Leave & Annual Leave
  • Medical Insurance
  • Comprehensive training and ongoing professional development.
  • Friendly and supportive work-life balance environment.
  • Opportunities for career advancement within the company.
  • Multinational working environment - Take your career to the next level by working with people from different nationalities, backgrounds and cultures.

How to Apply:

If you are passionate about customer service and want to join a growing company where you can make a difference, we would love to hear from you! Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role.

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