Customer Service Executive (With Attractive Commission)
Salary undisclosed
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Job Responsibilities
- Maintain good relationships with key customers by providing sales support, product information, and visiting when needed.
- Handle customer inquiries and feedback.
- Prepare quotations and update the Customer Relationship Management (CRM) system.
- Follow up closely with customers on quotations.
- Prepare Purchase Requisitions (PR) / Sales Orders (SO) and arrange delivery.
- Arrange installation and demonstration of packaging and warehousing machines and equipment.
- Coordinate with suppliers (quotations, orders).
- Perform any ad-hoc tasks assigned by a superior.
Job Requirement
- 3 years of experience in Sales Administration, Sales Coordination, Customer Service, or related indoor sales roles.
- Proficiency in SAP B1 is advantageous.
- Customer-oriented with good customer relationship management skills.
- A good team player, able to work effectively with colleagues at all levels.
- Possess strong communication (both verbal and written) and interpersonal skills.
- Independent and self-motivated, with a desire to acquire new knowledge; proactive with a positive working attitude.
- Detail-oriented, meticulous, and able to multitask in a fast-paced environment.
- Well-organized, with the ability to prioritize effectively and accomplish assignments on time.
- Strong analytical and problem-solving skills.
- Willing to travel overseas when needed.
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