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Client Management Executive (Fresh Grad are welcomed to apply)

  • Full Time, onsite
  • Doo Group
  • Kuala Lumpur Other (Trades & Services) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

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Join Doo Group – Explore α Better Future

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

DOO you have what it takes?

What you’ll be working on:

  • Handle KYC processing.
  • Set up trading accounts for clients.
  • Configure rebate settings for introducing brokers (IBs).
  • Proficiently use CRM systems for client management.
  • Respond promptly to client issues via email or Teams.
  • Communicate and coordinate with various departments, and gather feedback.
  • Stay updated on changes in processes, systems, or activities to complete daily tasks.
  • Assist in preparing reports and presenting them to management.

What we’re looking for:

  • Possess at least a Diploma in Economics, Finance, Business Administration, or a related field.
  • At least 1 year of working experience in Customer Service or Finance related fields is preferred. Fresh Graduates are welcome to apply.
  • Good command in BOTH English and Mandarin (as needed to support mandarin speaking customers).
  • Strong team collaboration, service orientation, and adherence to standards.
  • Willing to work flexibly and shift arrangement.

What we offer/What's in it for you:

Seeking to expand your regional work experience?

Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.

We value your wellbeing -

You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.

We appreciate your contributions with a 13th-month salary and performance bonus.

We reward our best employees with quarterly employee recognition awards in USD.

Feeling drowsy after lunch?

Take advantage of our smart pantry access and weekly tea break/lucky draw.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.

Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!

Discover your potential with Doo Group. Apply now and be part of our success story!

#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo