Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Executive, Customer Service

  • Full Time, onsite
  • Avaland Berhad
  • Selangor Customer Service - Customer Facing (Call Centre & Customer Service) Full time Add expected salary to your profile for insights, Malaysia
Salary undisclosed

Apply on

JobStreet
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RESPONSIBILITIES

Client Engagement:

  • Serve as the primary point of contact and “One-Stop” solution for property owners, handling all inquiries, requests, and concerns.
  • Regularly communicate with owners to understand their needs and offer tailored solutions.
  • Ensure owners have clear contact information and procedures for reaching out in case of emergencies.
  • Address and resolve any property-related issues promptly by coordinating with internal stakeholders.
  • Monitor owner satisfaction through surveys and direct feedback, making improvements where needed.
  • Maintain accurate records of owners’ interactions, issues resolved, defect management, and feedback received.

Handover and Onboarding:

  • Manage the handover process, ensuring a smooth transition and positive initial experience for property owners.
  • Provide comprehensive onboarding to owners, explaining all aspects of property ownership, defect management, and available services.

Defect Management:

  • Administrate the identification, reporting, and resolution of any property defects reported by owners.
  • Conduct joint inspections with clients upon or prior to receiving defect submissions to accurately assess and document issues.
  • Coordinate with internal teams and contractors to ensure timely and effective defect rectification.
  • Keep owners informed about the status of defect resolution and follow up to ensure satisfaction.
  • Follow up to ensure client satisfaction and prevent recurring problems

Legal and Compliance:

  • Ensure all client interactions and agreements comply with legal and company policies.
  • Ensure confidentiality of company and owners’ information in all reporting and documentation.
  • Participate in audits to ensure compliance with company policies and standards, and to identify areas for improvement.

REQUIREMENTS:

  • Position based in Damansara / Cyberjaya / Cybersouth
  • Certificate/Post Graduate Diploma/Diploma in Real Estate, Civil or Building Structure, Property Management, Hospitality or related field.
  • At least 5 years working experience in a related field.
  • Experience in handling purchasers’ feedback.
  • Good inter-personal, communication and negotiating skills.
  • Display excellent customer focused and empathetic behavior which delivers an excellent experience for the customer.
  • Good command of English & Bahasa Malaysia (oral & written) and interpersonal skills.
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