MAINTENANCE ASSISTANT MANAGER
Salary undisclosed
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The Maintenance Assistant Manager will manage the day to day co-ordination on specific projects to meet datelines accurately.
Responsibilities include:
- To coordinate the reporting, rectification and completion of maintenance items for TCRS Group restaurants using our existing reporting systems.
- To lead a team of Junior Executives to delivery both reactive and preventive maintenance resolutions on a timely basis.
- To plan and follow up regular maintenance schedules of outlets for key items (e.g. gas piping, ovens, stoves)
- To provide troubleshooting for outlet maintenance items and better understand issues in order to support their repair and maintenance
- Coordinate with 3rd party contractors to carry out maintenance works including the the application of work permits, reviewing quotations and issues purchase orders and invoicing.
- Proactively development and build new maintenance related processes to improve on equipment downtime and impact to operations
Requirements:
- Experience in coordinating maintenance requisition both internally and with 3rd party contractors until issue resolution.
- Possess technical and troubleshooting knowledge (e.g have experience and understanding of basic repair of retail and restaurant equipment). This background knowledge will be key to help in troubleshooting.
- Familiar with MS Excel and Outlook and Word.
- Understand the flow of service delivery and ensuring service levels (SLA) are set and delivered upon.
- Strong follow up skills to ensure issue closure.
- Able to understand and explain technical issues to stakeholders that are not technically proficient.
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in a technical field.
- Required language(s): Bahasa Malaysia, English
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