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Jobs or company...

IT Infrastructure Technical Lead (Digital Hub)

Salary undisclosed

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JobStreet
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Established in 2003, Digital Hub seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, Digital Hub provides world-class support services to most IT projects within the Sunway Group, and delivers value through the standardization, consolidation and optimization of IT resources within the Group.

IT units within Sunway Group that have been consolidated into Digital Hub include Construction, Building Materials, Trading & Manufacturing, Risk Management, Credit Leasing and Corporate Functions such as Human Resources, Finance, and Procurement, amongst others.

Sunway Shared Services Sdn Bhd (603026-A)

Job Description:

To provide technical support for the deployment, design, system integration from the definition phase through implementation. This position is responsible for the network, security and field support management services across the Sunway Group.

Responsibilities:

  • Manage Digital Hub’s operational systems comprising of applications, systems, network and telecommunications and office automation services
  • Design, architect, implement and manage IT infrastructure solutions that covers system, storage, network and telco components that complies with business requirements and consistent with Digital Hub architecture and standards
  • Design enterprise-wide system, storage, virtualization, cloud computing, networking and telco systems solutions to meet business needs
  • Define requirements for IT infrastructure solution, and performs critical evaluation and selection of architecture, technology, system, storage, network and telco components and services which best meet the requirements
  • Evaluate current and anticipated capacity planning and develop plans for evolutionary growth
  • Manage the operational support for IT operations ensuring support provided is inline with the SLAs
  • Monitor the resolution of security alerts and threats to the system
  • Implement process improvements or reengineering for operations and support related activities
  • Ensure that support and operational work are properly documented
  • Periodically review and refine standard operating procedures
  • Work with vendor management team to ensure provision of timely support and execution of change requests by the vendors
  • Ensure that all current systems and applications in production have associated SLAs for the vendors
  • Ensure business user satisfaction with products and services offered
  • Provide input to the development of the annual operational and budgetary plan for product support and maintenance
  • Identify potential operational problems and recommend corrective actions

Others

  • Assist and lead other team members/leaders where required in terms of technical related matters
  • Highlight continuous improvement opportunities to management

Requirements:

  • Minimum of 4 – 6 years of experience in relevant field
  • Minimum Bachelor Degree in Information or equivalent
  • Must be willing to travel to Bandar Sunway

Benefits:

  • Leaves: Annual Leave, Medical Leave, Hospitalization Leave, Special Leave.
  • Medical Benefits – Sunway Medical Insurance for Outpatient & Inpatient inclusive for dependents.
  • Dental and Optical benefits for confirmed executive RM500 per annum.
  • Group Term Life & Personal Accident Insurance Scheme.
  • Flexible Working Arrangement/Hybrid Working Arrangement
  • Executive Health Screening for confirmed executive.
  • Salary increment based on individual performance.
  • Bonus based on company & individual performance.
  • Career Development: Training and certification sponsored by the company, Annual Talent Review, Career Planning.
  • Rewards and recognition: Long Service Award.
  • Additional Benefits: Staff Discount (i.e. ThemePark, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day, Annual Dinner, Flexible Working Arrangement for working mothers.
  • Open communication. Young, energetic and fun working environment.

Are you ready to elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career.

Our recruitment team will reach out to shortlisted candidates only.

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