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Application Support Engineer (AI)

Salary undisclosed

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Key Responsibilities:

  • Perform hardware installation, configuration, and maintenance of on premise AI systems
  • Install and configure software applications, ensuring proper system integration.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Analyze and correct system logs to resolve performance and operational issues.
  • Gather and clarify technical requirements and issues.
  • Document all technical issues, resolutions, and client interactions in detail.
  • Maintain an up-to-date knowledge base of hardware configuration, software application and AI application

Qualifications and Skills:

  • Bachelor's degree or equivalent in Computer Science, Data Science, or a related field
  • Solid understanding of basic troubleshooting techniques for hardware and software issues.
  • Ability to analyze and correct system logs.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities with attention to detail.
  • Familiar with hardware components (i.e., MB, CPU, GPU, SSD, DRAM).
  • Skills: Linux command, Basic dockers and DevOps