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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Helpdesk Senior Associate

Salary undisclosed

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Company Description

Softenger is an ISO 27001:2022 and ISO 9001:2015 Certified IT Service Provider with a presence in India, Singapore, and Malaysia. The company offers Automation Solutions, IT Infrastructure Services & Solutions, Enterprise Testing as a Service, Application Development Support, and an Applicant Tracking System, TalentOrb. Softenger drives innovations and advances the well-being of businesses globally with a strong focus on client satisfaction and continued success.

Role Description

This is a full-time on-site role for a Helpdesk Senior Associate located in Kuala Lumpur City. The Helpdesk Senior Associate will be responsible for providing Help Desk, Technical Support, and Customer Support, troubleshooting issues, and effective communication with clients and internal teams.

Position: Helpdesk Senior Associate

Max Salary:

  • Local RM 5,000 per month;

Excellent English and Mandarin - written and verbal communication skills. Japanese and Korean languages understanding is an added advantage.

Can process only citizen candidate

Project: Hewlett Packard (HP) Malaysia through NTT Data, permanent role with Softenger

Work Location: Level 23A, Menara Suezcap 2 No, 2, Jalan Kerinchi, 59200 Kuala Lumpur

  • Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration and maintenance.
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements.
  • Willing to learn & grow in other IT Business areas

Requirements for this role include:

  • Excellent English and Mandarin - written and verbal communication skills. Japanese and Korean languages understanding is an added advantage.
  • Exceptional customer service skills.
  • Great Team player.
  • Great communication skills, comfortable working with various stakeholders.
  • Strong troubleshooting skills, bug finding, and resolution.
  • Ability to work independently within a diverse global team.
  • IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment).

Preferences: - Optional (nice-to-have’s)

  • ITIL foundation certified
  • Flexible
  • Willing to work in a Rotational 24*7 The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement

Note: If interested candidates kindly share us your updated CV to [email protected]

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