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Internship - Hotel Management

RM 500 - RM 500 / month

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CITITEL PENANG offers internship programme opportunities to undergraduates who want to gain the hands-on experience and develop valuable skills related in hospitality management before get a head start in their career.

You are going to be amazing for choosing CITITEL PENANG as your next stop if you are a graduate and have the following qualifications :

Requirements

  • Candidate must possess a Diploma/Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • Required Language(s): Bahasa Malaysia/English
  • Pleasant personality with a friendly approach and well groomed.
  • Enjoy providing top services towards customers.
  • Must be responsible, hardworking and have pleasant personality.
  • Ability to work on shift, long hours, weekends and Public Holidays.

Job Description - Front Office Department

  • Front Office Operation Procedures
  • Room Service
  • Basic cashiering
  • Areas of Placement - Front Counter & Bell Service
  • Checking and auditing
  • Follow Up Traces
  • Handling Group Check-In/Check-out

Job Description - Housekeeping Department

  • Housekeeping Operation Procedures
  • Safety & Hygiene
  • Cleaning and Clearing
  • Areas of Placement - Room, Linen & Public Area
  • Stock checking and auditing

Job Description - Food & Beverage Department

  • To serve food and beverage to guests according to established performance standards: ala-carte and Buffet
  • To do side duties as assigned on weekly or monthly cleaning schedule and determined daily by the outlet manager or assistant to maintain the cleanliness as per standard
  • How to get tables sizing and spacing right
  • To take guest orders
  • To provide courteous and professional service
  • To handle payment of all bills and forward all means of payment from the guest.
  • To ensure that the buffet is continuously refilled, serving spoons are clean, there is a sufficient supply of dishes, and that food is hot and presented in an attractive manner

Job Description - Kitchen Department

  • Learn and ensure Kitchen cleanliness and safety is maintained
  • How to collect store items according to requisition
  • To understand hygiene standard practice for cooking and food preparation
  • To maintain high standard of food preparation at all times
  • How to prepare the ingredients following by menu

Intake were open through out the year, we also accepting 2025 internship duration !

Job Type: Internship
Contract length: 3-12 months

Pay: From RM500.00 per month

Benefits:

  • Meal provided
  • Professional development

Schedule:

  • Rotational shift
  • Weekend jobs

Ability to commute/relocate:

  • George Town: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 12/01/2024