Branch Supervisor (Agriculture)

Job Descriptions:

• Administer everyday operations for all sales activities.
• Develop professional relationships with all customer contacts.
• Determine all profit and sales objectives and design effective strategies to maintain inventory levels and manage work according to branch policies and procedures.
• Implement required safety programs and provide training to employees to enhance operations and supervise efficient working of all employees.
• Administer all marketing requirements, provide optimal customer services, and train personnel at required locations.
• Provide optimal customer services, prepare all sales paperwork within the timeframe, and resolve customer inquiries related to billing issues.
• Organize safety meetings, adhere to safety regulations, monitor phone calls from vendors and customers, and maintain and update product knowledge.
• Collaborate with the human resource department to resolve personnel issues, determine prospect requirements, and update knowledge on company products and services.
• Supervise efficient working of staff, maintain smooth workflow, achieve annual growth objectives, and develop project plans to improve business.
• Supervise product front line, monitor customer complaints, maintain efficiency in branch office operations, and manage communication with events.
• Prepare and ensure maintenance of service staff schedules, perform audits on branch activities, and prepare required reports.
• Maintain high standards of services in the branch and prepare accurate records.
• Ensure all personnel follow required SOPs and regulations implemented by management.
• Ensure the branch area and related company assets are always in safe and clean condition, and staff maintain hygiene within acceptable criteria.
• Manage staff within the branch area (inter-department), monitor financial operations, and keep track of finances.
• Understand and comply with ISO knowledge and requirements and adhere to all ISO requirements and SOPs.

Requirements:

• Bachelor’s Degree in Business Administration or a related field, or equivalent work experience.
• Ability to multitask, prioritize, and manage time efficiently.
• Creative problem solver who thrives when presented with a challenge.
• Ability to analyze financial records and transfer data.
• Assists team members when needed to accomplish branch goals.
• Strong customer service skills.
• Pays strict attention to detail.
• Excellent written and verbal communication skills.
• Minimum 2 years of experience as a supervisor, preferably in agriculture or agribusiness.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Supplemental Pay:

• Commission pay
• Yearly bonus

Application Question(s):

• May I know how long is your notice period?

Experience:

• branch operation: 1 year (Preferred)