Organize and manage the Quality Assurance Department to ensure that quality of products comply with customer requirement.
Accountable and responsible for the smooth and effective functioning of the Quality Assurance System including sections IQA, QC online, QAFG & QA/QOM Packaging.
Improve internal quality performance and reduce customer complaints.
Manage Quality System to comply to GMP, QMS & EMS.
To implement and evaluate quality strategies and system to ensure conformity of parts to quality standards.
Respond to Customer Issues Regarding Product Quality and Quality Systems.
Responsible for customer enquires related to quality issue, customer claim, customer return and coordinate customer audit.
Conduct root cause investigations when quality issues do arise, communicate, findings and train staff on improvements / preventative measures.
Coordinate with internal departments and suppliers to communicate and meet customer’s requirements.
Requirements:
Candidate must possess at least Bachelor’s Degree in Engineering (Industrial), Bio Technology, Chemistry, Science & Technology or equivalent.
Preferably in Cosmetics/Personal Care or Food Industry.
At least 4 year (s) of working experience in the QA, with knowledge in ISO9001, 14001 and GMP.
Senior QA Executive or Assistant QA Manager with leadership qualities and good attitude is encouraged to apply.