NO SHIFT Japanese-speaking Customer Service Rep; visa available
- Full Time, onsite
- Agensi Pekerjaan Hays (Malaysia) Sdn Bhd
- Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time Based on experience. Senior position available, Malaysia
Salary undisclosed
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Your new company
Your office is highly accessible by public transport.
Your new role
- Delivering excellent customer service through phone or email/chat to customers in Japan
- Conducting order management; informing customers about latest events and activities
- Identifying process improvements to enhance customer service
- Taking ownership to solve challenges faced by customers
What you'll need to succeed
- First-language-level or Business-level Japanese proficiency (JLPT N1/2 level)
- 1-5 years of call centre / customer service experience, including handling phone calls
- Working proficiency in English
- Ability to work in a fast-paced work environment
- Positive attitude and persistence
What you'll get in return
- Fixed working hours (following Japan business hours) on WEEKDAYS only
- Stable in-house job opportunity (non-BPO company)
- Hybrid work mode (after first few months of training)
- Convenient work location (near train station)
- Excellent culture and internal opportunities
What you need to do now
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