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F&B COORDINATOR

  • Full Time, onsite
  • SANTA GRAND HOSPITALITY SDN. BHD.
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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  • Communicate to customers (internal and external) in a polite and courteous manner
  • Perform duties and responsibilities in a confidential manner when applicable
  • Type and prepare a variety of documents such as letters, memos and minutes
  • Handling of correspondence and answering the telephone as related to the job
  • Attend daily F&B Meeting and take meeting minutes
  • Prepare monthly staff attendance report for payroll clerk
  • Provide organizational and administrative support to the Director of F&B
  • Organize a variety of documents and maintain stationery and office supplies
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features
  • Liaise with other departments ensuring communication and the resolution of problems
  • Contribute ideas and suggestions to enhance operational procedures in the Hotel
  • To work efficiently and effectively in meeting deadlines and delivering quality work
  • To keep positive relations with suppliers and other external clients
  • Carry out any other duties as and when assigned by the F&B Manager
  • Assist F&B outlet managers in their operations within peak times when needed
  • Proven experience as a Food and Beverage Coordinator
  • Knowledge of food and beverage safety regulations
  • Excellent customer service and communication skills
  • Strong organizational and problem-solving skills
  • Attention to detail and accuracy
  • Ability to multi-task and prioritize tasks
  • Ability to work independently and as part of a team
  • Plan and organize food and beverage services for events
  • Ensure the quality of food and beverage services
  • Ensure that all events are appropriately catered to
  • Ensure that all food and beverage safety regulations are met
  • Develop relationships with vendors
  • Maintain records of expenditure and accounts
  • Negotiate contracts with vendors
  • Assist in budgeting and forecasting
  • Monitor stock levels and order supplies
  • Liaise with chefs and catering staff
  • Handle customer inquiries and complaints
  • Ensure compliance with health and safety regulations