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Customer Service Representative

Salary undisclosed

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Qualifications & experience

  • Minimum 5 years working experience
  • Minimum Diploma or equivalent
  • Proficiency in English writing and Mathematics
  • Fluent in English, Mandarin & Malay
  • Tech-savvy

Tasks & responsibilities

  • Assisting an established Insurance Manager as Customer Service Representative.
  • After sale service: handling customer requests across various communication channels (included but not limited to: phone calls, emails, live chats, etc...)
  • Managing office admin tasks including updating payment collections, updating policy information, handling claims, etc…
  • Review policies and advice accordingly.
  • Social Media posting & updates.
  • Perform any other assigned task.