Digital and IT Analyst
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JOB PROFILE SUMMARY
The Digital and IT Analyst is an intermediate IT technical position with 2+ years related experience in a technical or business role working in a team environment. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location or potentially multiple manufacturing plants. The position provides installation, maintenance, and general support of hardware and software at a Tier 2 Level. It also supports end users with advanced questions or problems by identifying, researching, and resolving technical problems in response to submitted support requests. The Digital and IT Analyst is responsible for documenting, tracking, and monitoring problems to ensure timely resolution.
ESSENTIAL FUNCTIONS
KEY RESPONSIBILITIES:
REQUIRED QUALIFICATION
Additional skillset preferred: